Privacy Policy

• Provide and improve the Service: Delivering AI interview coaching, generating personalized feedback, and improving platform performance.
• Authentication and security: Verifying your identity via OTP and JWT-based sessions, and protecting your account.
• AI-powered features: Your interview responses and audio are processed using AI models (including Google Gemini) to generate feedback and coaching insights.
• Payment processing: Managing subscriptions and purchases through Stripe.
• Communications: Sending account-related notifications, OTP codes, and responding to your support requests.
• Analytics: Understanding how users interact with the Service to improve features and user experience.

Hamle uses voice activity detection and audio recording during mock interview sessions. Audio data is:

• Processed locally on your device where possible.
• Transmitted to our servers for transcription and AI analysis when required.
• Used solely to generate interview feedback and improve your coaching experience.
• Not sold or shared with third parties for advertising purposes.

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating the Service, such as Stripe (payments), Google (AI processing via Gemini), and Firebase (hosting). These providers are bound by confidentiality obligations.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• With Your Consent: For any other purpose with your explicit consent.

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Interview session data may be retained in anonymized form for improving our AI models.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update inaccurate or incomplete information via your profile settings.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a machine-readable format.
• Objection: Object to certain types of processing, including direct marketing.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at our contact page.

We implement industry-standard security measures to protect your data, including:

• HTTPS encryption for all data transmitted to and from the Service.
• httpOnly, secure, and strict same-site cookies for session management.
• Short-lived authentication tokens (15-minute expiry).
• OTP verification for sensitive account actions.

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any such transfers in accordance with applicable data protection laws.

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or our data practices, please reach out via our contact page.